Talk to us.

Email [email protected]. Include the email you signed in with and what you were doing when it went wrong — that’s usually everything we need to find it on our side.

Replies come within a day, most much sooner.

You don’t need us for any of it. Your billing page changes your plan, updates your card, and cancels — a cancelled plan runs to the end of what you paid for, and nothing you made goes anywhere.

Receipts come from Stripe at the moment you pay. If a charge looks wrong, email the inbox above before anything else — it’s faster than a dispute for both of us.

A render that fails hands its credits back on its own; you don’t have to ask.

If you’re in the studio when something breaks, the report a bug button in the sidebar is better than email: it sends us the page you were on along with your words, so we can see what you saw.